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Starbucks China Apologizes for Incident Involving Police Officers, Claims Misunderstanding
Last night, a social media post reported that police officers on duty at the Ciqikou Ancient Town tourist attraction in Chongqing were asked to leave while eating near the entrance of a Starbucks. Online sources indicate that Starbucks employees were concerned that the officers' presence might negatively impact the brand's image, and reportedly filed a complaint after the officers left. This incident has sparked widespread public debate.
2022-02-16 Starbucks China police incident apology misunderstanding brand image Ciqikou Ancient Town -
Mixue Bingcheng Exploits Starbucks Police Eviction Incident! Snow King Milk Tea Lucky Coffee Marketing Tactics Spark Online Skepticism!
Recently, Starbucks' public relations team has been exceptionally busy. The "police eviction" and "price increase" incidents occurred in quick succession, causing some Starbucks coffee consumers to instantly turn away from the brand, even resulting in extreme behaviors such as "sending white flowers," "delivering river snail noodles," and "throwing eggs." Starbucks' "police eviction" incident has become a major talking point in the ongoing discussion about corporate responsibility and customer relations.
2022-04-27 Starbucks police eviction Mixue Bingcheng marketing controversy price increase public relations crisis -
Woman Kicked Out of Starbucks for Doing Makeup on Her Wedding Registration Day? Starbucks Store Responds...
For more professional coffee knowledge and coffee bean information, please follow Coffee Workshop (official WeChat account: cafe_style). For more specialty coffee beans, please add FrontStreet Coffee's private WeChat account: qjcoffeex. Yesterday, a netizen reported to the media that on the day of her marriage registration in early March this year, at a Starbucks store in Shenzhen
2023-03-17 Starbucks makeup wedding registration day customer incident coffee shop controversy -
Cockroach Found in Starbucks Coffee?! Starbucks Official Response!
On March 10th, a netizen reported discovering a live cockroach in their Starbucks Tahitian Cloud Cold Brew! Two days after the post, a blogger with millions of followers also shared the photo with the caption "Help!!! Found a cockroach in my Starbucks drink!!!" Within less than two hours,
2022-03-12 Starbucks cockroach food safety customer complaint brand response -
Starbucks Fined 1.37 Million for Food Safety Incident: Current State of Food Safety and Hygiene in the Restaurant Industry
On December 13 last year, the Beijing News exposed that an undercover investigation by its reporters discovered that two Starbucks stores in Wuxi City had crossed the red line of food safety. During the investigation, undercover reporters found that these two Starbucks stores were selling pastries after the company's designated selling period had expired but continued to be sold, and auxiliary materials for processed beverages
2022-02-11 Starbucks food safety restaurant industry hygiene violations food contamination -
Starbucks Expels On-Duty Police Officers: Police Eating at Starbucks Entrance Affects Brand Image
Last night, a screenshot of a WeChat Moments post went viral on Weibo: Many people likely had the same reaction after seeing it: ... However, the subsequent development of the incident directly caused netizens to "explode." Due to it being a weekend, Ciqikou Ancient Town, one of Chongqing's tourist attractions, experienced a high volume of visitors, and the local jurisdiction dispatched additional
2022-02-14 Starbucks police officers brand image viral incident Ciqikou Ancient Town -
Starbucks Anti-Police Incident Backlash? Starbucks Uses Delivery Service to Educate Customers Not to Judge Others
On February 25th, a netizen posted on social media about ordering delivery from a Starbucks in Beijing. Upon receiving the order, they found messages written on the bag: "Don't judge others hastily; you never know what someone is going through" and "Tolerance, kindness, and generosity are what make you worthy of excellence." The netizen expressed that these words made them very uncomfortable.
2022-02-26 Starbucks delivery service customer education controversy social media -
Chinese Woman Creates Disturbance at Starbucks! Global Times: 'Whiter Than White People'
According to multiple foreign media reports, a recent assault incident occurred at a Starbucks location in Mountain View, California. According to local police statements, on the afternoon of May 28th, a 33-year-old woman named Daixin Neill-Quan was at a Starbucks
2022-06-05 Starbucks incident Mountain View Daixin Neill-Quan assault case California -
Starbucks Issues Apology Statement, Admits Formaldehyde in Peripheral Product
According to a July 22 report by Yonhap News Agency, an anonymous user claiming to be an employee of FITI Testing & Research Institute (a comprehensive inspection organization for clothing, consumer goods, environment, and biological fields) posted on social media that they were testing a Summer Carry Bag, a promotional gift from Starbucks Korea's summer campaign.
2022-07-29 Starbucks apology formaldehyde product safety Summer Carry Bag -
Starbucks Stores Face Major Issues! Thousands of Complaints on Black Cat Rights Protection Platform Remain Unaddressed?
After media exposure several days ago regarding issues at a Wuxi Starbucks location, including use of expired ingredients and employees tampering with expiration dates, it immediately sparked heated discussions among netizens. Following the incident, market supervision bureaus in multiple cities including Shanghai, Nanjing, Changsha, Yinchuan, Hefei, Jinan, Suzhou, and Wuxi immediately took synchronized action, conducting inspections of local Starbucks stores
2021-12-15 Starbucks food safety consumer complaints expired ingredients store violations -
Why Are Fewer People Going to Starbucks in China? Why Is Starbucks Coffee So Expensive?
For professional coffee knowledge and more coffee bean information, please follow Coffee Workshop (WeChat official account: cafe_style). For more specialty coffee beans, please add FrontStreet Coffee on WeChat (ID: qjcoffeex). Today, many netizens on Weibo are discussing why fewer people in China are going to Starbucks.
2023-03-15 Starbucks coffee shops Chinese coffee market coffee pricing specialty coffee -
Lao Ji Ji Spills Coffee and Apologizes to Starbucks! "I Suspect You Did It Intentionally"
For more professional coffee knowledge exchanges and coffee bean information, please follow Coffee Workshop (WeChat public account: cafe_style). For more premium coffee beans, please add FrontStreet Coffee's private WeChat account: qjcoffeex. "Starbucks, I'm so sorry!!! I originally wanted to order a cup of coffee to treat myself, but accidentally
2023-02-28 coffee Starbucks apology Lao Ji Ji coffee incident -
Suddenly trending at the top, is Starbucks really in a hurry?
This morning, many netizens reported that the Starbucks app suddenly added many beverage coupons, most of which were free medium-sized drink redemption vouchers, allowing them to get new drinks or beverages with usually high prices for just 3 yuan (upgrading from medium to large costs an additional 3 yuan)! However, this money-saving opportunity quickly disappeared, as
2022-04-12 Starbucks discounts coupons trending deals -
Starbucks' Higher Prices in China Spark Public Outcry
This incident has sparked widespread complaints among Chinese citizens, though Starbucks responded that they have their reasons for the higher prices in China. According to media reports, Ms. Zhu ordered a small latte in the United States priced at $2.75. After adding approximately 8% consumption tax, Ms. Zhu paid about $3 in total, equivalent to 18 RMB. However, at a Starbucks in Shanghai, a small latte was marked at a significantly higher price.
2014-05-13 coffee powder coffee machine coffee beans instant coffee -
What! Data of 200,000 Starbucks Customers Compromised?!
For more professional coffee knowledge exchanges and coffee bean information, please follow Coffee Workshop (WeChat public account: cafe_style). For more specialty coffee beans, please add FrontStreet Coffee's private WeChat account: qjcoffeex. According to Singapore's "Lianhe Zaobao" report, the data of approximately 200,000 Starbucks customers in Singapore has been compromised.
2022-09-19 Starbucks data breach customer information Singapore cybersecurity coffee industry -
Pandemic Impact! Starbucks Accelerates Expansion of Cash-Free Stores
A UK social media user shared a notice from their local Starbucks announcing that the store would no longer accept cash payments starting October 1, 2022. The notice specified that only card payments, contactless methods, or Starbucks Rewards would be accepted, marking another step in the growing trend of Starbucks locations transitioning away from cash transactions.
2022-08-30 Starbucks cashless stores digital payments pandemic impact retail transformation -
Starbucks China Responds to Shanghai Consumer Protection Council: Claims of "Order Cancellation" Are Unfounded
For more professional coffee knowledge and coffee bean information, please follow Coffee Workshop (WeChat public account: cafe_style). For more specialty coffee beans, please add FrontStreet Coffee's private WeChat account: qjcoffeex. On November 23rd, multiple netizens reported on social platforms and media that they had encountered issues with Starbucks' official channels.
2022-11-29 Starbucks China Shanghai Consumer Protection Council order cancellation response clarification -
Customer Brings Outside Hamburger into Starbucks, Blocked by Staff and Records Video to Complain, Causing Online Controversy!
For more professional coffee knowledge and coffee bean information, please follow Coffee Workshop (WeChat public account: cafe_style). For more specialty coffee beans, please add FrontStreet Coffee's private WeChat account: qjcoffeex. Have you ever brought outside food to restaurants or coffee shops when dining there?
2023-02-10 Starbucks customer controversy outside food viral video coffee shop policy -
Starbucks Refuses to Refund Over $30,000 in Customer Tips?! Police Investigation Launched
For professional coffee knowledge exchange and more coffee bean information, please follow Coffee Workshop (WeChat public account: cafe_style). For more premium coffee beans, please add FrontStreet Coffee's private WeChat account: qjcoffeex. According to the New York Post, a couple in Oklahoma, USA, on January 7th at a Starbuck
2023-02-12 Starbucks tip refund controversy customer service dispute police investigation Oklahoma coffee incident -
Starbucks New Merchandise Starbucks Classic New Cat Paw Laptop Bag How to Make an Appointment to Claim
For more professional coffee knowledge and coffee bean information, please follow Coffee Workshop (WeChat public account: cafe_style). After the cat paw cup, Starbucks cat paw is back!! However, this time, Starbucks chose bags! At 11:22 AM on July 5, Starbucks China's official Weibo posted the latest news announcing that tomorrow will launch the second wave of #StarbucksAtmosphereGroupLaptopBag#. From this message
2021-07-05 Starbucks merchandise classic new atmosphere cat paw laptop bag how to make an appointment